Shipping & Returns



We want you to get your Roselli product as soon as possible. That's why we do everything in our power to quickly process your order. Our aim is that everyone should own their own, one knife for life, so right now we offer free delivery all over the world.


Shipping costs

10 EUR Standard Finland with Posti (2-3 days)

15 EUR Door to Door Finland with Posti (1-2 days)

15 EUR DHL Express Europe (2-4 days)

20 EUR DHL Express International (6-9 days)


Do you ship overseas?

  • Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.  We have normally 2-3 days shipping in Europe and 6-9 days shipping internationally with DHL Express. 

Any order shipped to a destination outside of the region Europe may be subject to import taxes or customs duties. As the recipient, you are the importer and must comply with all applicable laws and regulations. Exact import taxes and duties vary, depending on the destination country. Import taxes and duties for regions outside of Europe are collected by the international carrier upon delivery.


What shipping carrier do you use?

  • For European and international deliveries we have partnered up with DHL Express and for local post in Finland we use Posti to provide the most convenient deliveries to our customers.


How long will it take to get my order?

  • The delivery time depends on your country but normaly within 2-3 days in Europe, 6-9 days internationally with DHL Express including OnDemand service. Local orders in Finland have the option for 1-3 days. Delivery details will be provided in your confirmation email. 


Shipping methods

The shipping fee will be added to your order after the shipping method is chosen. Once your order is ready to ship you will receive a shipping confirmation by email. Soon after this message, DHL will send you a tracking notification with a tracking code. You can monitor the status of your order by clicking on the code. 


DHL Express Shipping

Soon after pick-up you will receive either an email or text message with DHL tracking code and estimated delivery time. By clicking the link in the message, you can choose the best possible delivery option for you. Delivery can be made to the original delivery address, to DHL Service Point or DHL Parcel Lockers, and you can also change the delivery address within the same country.

If you choose the delivery to the DHL Service Point or Parcel Locker, the shipment will be held for 14 days before it will be returned to Roselli.


Return Policy

All customers have the right to regret the purchase within 14 days from the day of receiving the goods. Even if the customer regrets the purchase, he or she must collect the goods and after that return it to Roselli Oy. If returning, the receipt must be attached. Please contact Roselli Oy before returning the goods. When returning the purchase, the goods must be in the same condition as when delivered. Engraved products are not covered by the return policy. The customer must pay for the return freight and is also responsible for delivery to Roselli Oy. Returned products will be compensated with the value of goods.