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Privacy policy

 

Roselli Oy appreciates you taking note of our privacy policy. This policy notifies you of which type, scope and for what purpose we collect personal data when you contact Roselli Oy. 

Name:
Roselli Oy

Address:
Rosellintie 1
17780 Harmoinen
Finland

Contact: info@roselli.fi
Contact person: Anne Kaunistoinen


Processing personal information 

Personal data is all information regarding an identified or identifiable physical person, such as, for example, name, address, telephone number and e-mail addresses. When you provide your personal data to Roselli Oy, our aim is that you will feel reassured. You must be over 18 years of age to provide personal data to us. If it comes to our knowledge that we have collected personal data about a person under 18 years of age, we will take steps to delete the information as soon as possible. 

 

The purpose of collecting data 

Roselli Oy processes your personal data for different purposes. The main purpose for Roselli Oy processing your personal data is to: 

  • Fulfil our obligation to you as a customer, such as execution of purchase, invoicing and provision of support and warranty issues; 
  • Enable general customer care and customer service to our direct and indirect customers, as well as other business contact through our customer service and sales representatives; 
  • Provide information and direct marketing, by mail, e-mail, SMS/MMS and phone regarding Roselli Oy products and services; 
  • Provide you with relevant information and customised offers in newsletters and on the web; 
  • Improve our costumer experience, for example, development of services, products and functions, and to
  • Follow applicable laws, for example accounting laws. 

The data can also provide basis for market and customer analyses, market research, statistics, business tracking related to the purchase of products and services. Information is also processed indirectly in connection with the development, testing and management of the IT systems that are connected to our website.

 

What personal data we collect 

For you as a customer (directly or indirectly) as well as business contacts with Roselli Oy: 

  • Name
  • Title/role
  • Company name and ID number (organisation number or social security number for a sole trader)
  • Company address
  • Company telephone number and e-mail
  • Payment details
  • IP-address and information about your use of Roselli Oy website
  • Information about which of our products or offers you have expressed an interest in, how you interact with our newsletters and which of our events you have signed up for
  • Data about your purchases
  • Information about your customer account

For you as a private individual, who makes purchases on our website/web shop and/or created an account in our web shop:

  • Name
  • Address
  • Telephone number and e-mail
  • Payment details
  • Account information (only if you actively choose to create an account)
  • IP-address and information about your use of Roselli Oy website
  • Information about which of our products or offers you have expressed an interest in, how you interact with our newsletters and which of our events you have signed up for
  • Data about your purchases

For you who sign up for newsletters:

  • Name
  • E-mail
  • IP-address and information about your use of Roselli Oy website
  • Information about which of our products or offers you have expressed an interest in, how you interact with our newsletters and which of our events you have signed up for

Cookies & log files

Roselli Oy uses cookies onwww.roselli.fi and corresponding applications. By using our website, you agree to the use of cookies. A cookie is a small data file with text that is stored in your browser and enables us or third parties to identify you. Cookies can be used for the following purposes: (1) to allow certain functions; (2) to provide statistics; (3) to save your choices and (4) enable advertising and interest-based marketing. If you do not want cookies or certain types of cookies, you can change the settings in your browser to delete saved cookies and block new ones. However, note that deleting or blocking cookies may prevent you from using all of the features on our website, e.g. save your choices, and some pages may not display properly.

 

Third party cookies

Roselli Oy uses Google Analytics to analyse how the website is used. Google Analytics generates statistics and other information by storing cookies on the user’s computer. Google also stores cookies and uses this information. Google’s privacy policy is available at:http://www.google.com/privacypolicy.html.


Third party suppliers

Roselli Oy uses third part suppliers such as, but not exclusively, IT consultants to be able to fulfil the delivery of our products and services. Roselli Oy establishes a personal data processor agreement for all these cases between Roselli Oy and third parties.


Personal data for marketing purposes

An acceptance of our privacy policy also means that Roselli Oy uses your provided personal data for marketing and market research. The aim is to create a better experience as Roselli Oy continuously works to improve and optimise the quality of our products and services (for example, by displaying content that may be of interest to you and supplying more relevant information to you). In the event you no longer wish to receive marketing please contact us and indicate that you do not wish to be contacted for marketing purposes.


How long is personal data stored?

We store your personal data for as long as you are customer of Roselli Oy or are in any other way active with Roselli Oy, for example, through contact with our customer services or sales representatives or hold an account on our web shop.

Regardless of whether you are a customer or active with Roselli Oy, we will also keep your personal data for as long as we are required by accounting law or in accordance with other applicable laws.

The consent that your personal data is used for market communications applies (unless otherwise specified in specific offers) for as long as we have stated above.


Transfer of personal data

The transfer of personal data that you provide to us by filling in a contact form, e-mail, business card or by verbal contact with us will only be transferred to third parties, to the extent required to comply with the agreement. The personal data that you registered with Roselli Oy is never sold to third parties for commercial purposes. In order to be able to fulfil the supply of products and services, send newsletters, etc. some personal data may be processed by external parties, who have personal data processor agreements with Roselli Oy (see section ‘Third party suppliers’).


Your rights

You have the right to receive information about your personal data that we hold. In addition, you can, in accordance with statutory conditions, request correction of incorrect data, limitation of data or deletion of your personal data.

You can always contact us for help or information about your rights at info@roselli.fi, and our person in charge of registration affairs Anne Kaunistoinen.